I was at a small gathering of peeps last night, a very diverse bunch all brought together by a common interest. Most of the people there knew each other and had a history, and I (and my significant other) were new to the crowd. We were sharing some food and drink, and chatting a bit.
One of the people there talked a lot. About his experiences, travels and life. His stories were interesting and sometimes entertaining. However, when I left the gathering I found I was feeling a bit empty and even frustrated. Discussing this frustration with my significant other, I suddenly burst out “there was no CONNECTION!” and he responded with a resounding “YES!” We realized no one had asked us questions about ourselves, in an effort to include us or to know more about us. I’m still thinking about it this morning. To have the awareness and selflessness to feel comfortable directing the attention to others when in a group – not out of shyness but out of a desire for everyone to feel heard and included, is no small thing.
In the workshops and retreats I teach at, a common exercise we do is a three minute empathy swap with a partner.
This is where one person talks, for three minutes, and the other person listens – really, properly listens, paying attention the whole time – and tries silently to guess what the person speaking might be feeling or needing. In our exercise, as we are practicing identifying feelings and needs of others (otherwise known as empathy) we pull out cards which have the feelings/needs listed on them and put them down as we think we hear them expressed.
Have you ever tried to listen to someone, to give them your full attention, for three minutes?
Or even one minute? Without responding with advice (‘oh, what you should do is….’), or a story about your own life (‘that reminds me of when I….’) or even sympathy (‘oh your poor thing, that sounds so bad’). It’s actually really hard, as it goes against the way many of us have socially learned to ‘do’ conversation.
And on the other side –have you ever experienced someone just listening to you – really listening to you – for three minutes? Or even one? Without interrupting, without asking questions to clarify parts of the story, without offering advice? I’ve been the person who is doing the listening before – and I’ve seen firsthand the incredible connection and understanding that people can get when they are given the space to just go there, be listened to, and have that space held for them.
I’m a human. I still struggle with this.
When I’m listening to my friends, I get so many ideas about what they could do to change things, what I think is the right course of action, wanting to tell them about the time that I suffered too, wanting to ask questions because I don’t understand a part of their story. But when I manage to hold onto these thoughts of mine and just give people the space to speak, that’s where the gift is. When they stop speaking and instead of telling part of my own story, I can say “Tell me more about how that is for you” and allow them the space to keep going, that is generosity.
You can do this for people you love (or like! Or don’t like!) too. Three easy steps:
1) ask someone a question (how are you? How do you feel about that? What’s been going on recently? Are you ok?)
2) Let them answer, and really pay attention. Try to guess what they are feeling, whether they explicitly use feeling words, or whether you are trying to guess the feelings underneath their words. Do this silently.
3) When they stop, reflect back what you heard, (‘wow, sounds like things have been really stressful/scary/fun/challenging/exciting/ for you’) then ask them if there’s more (‘Is there more that’s been going on?’ ‘how do you feel now we’re talking about it?’)
And maybe that’s it. Maybe the person doesn’t want to keep talking, maybe they’ve had enough. But giving them the space to keep going is such a beautiful, simple (but not easy) gift.
A warning: it can be really frustrating if you regularly offer this space to someone time after time but don’t ever get the space reciprocated.
If you want to try out this listening technique, and really want to be listened to as well, perhaps try asking someone to listen to you in this way – or offer to do a swap – one person gets three minutes while the other listens silently, then swap. You might be surprised by how much understanding you can get of yourself by just talking for three minutes without interruption.